Support Plans
Video Tutorials
Access a library of expert-led video tutorials covering Freshworks best practices, tips, and workflows.
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Free
Billed monthly based on actual usage. No minimum commitment.
Hourly Support
Flexible, on-demand support billed per hour. Perfect for businesses needing occasional expert help without a long-term commitment.
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€100 per hour
Billed monthly based on actual usage. No minimum commitment.
Custom Apps
Expert custom app development and integrations for Freshworks. Get tailored solutions, workflow automations, and third-party integrations—billed hourly for maximum flexibility.
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On Request
Billed in milestones based on project requirements and deliverables. No minimum commitment.
Premium Support
Premium support at 15% of your annual Freshworks bill, starting from €25,000/year. Enjoy priority service and predictable costs as your business grows.
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15% of Freshworks Bill
Minimum spend: €25,000/year
For spend above €500,000/year, special discounts apply—contact us for details. Billed annually. Price is based on your Freshworks or Freshelevate contract value.
Looking for a tailored solution?
Our sales team is ready to help you find the perfect plan..
