AI-powered Sales CRM, Sell Smarter And Close Deals Faster
Grow your pipeline, boost conversions, and power productivity with our AI-powered, easy-to-use sales CRM.
Everything sales, powered by AI
Simplify selling and grow your revenue with productivity, collaboration, and insights.
freshsales crm
Smarter campaigns, superior leads
Freshsales helps you run smart sales campaigns to generate more leads, then capture, qualify, route, and track them with the power of Freddy AI.
kanban viewings
Efficient organizing, expert prospecting
Declutter your sales view and have the key details you need to dive into your day with no wasted time. Plan your entire sales process with kanban views, and configure and control with drag-and-drop cards.
Freshworks Compliance
Trust Built on Industry Standards
360° DEGREE VIEW
Great conversations, higher conversions
Understand customers better with a 360° view, meet them on their preferred channels, and engage with context. Focus on valuable leads with intent scores from Freddy AI.
METRICS & INSIGHTS
Stronger sales, faster growth
Streamline processes, sew up deals, and score that quarterly bonus with timely insights. Avoid bottlenecks and plan accurately with deal recommendations by Freddy AI.
SIMPLE AUTOMATION
Less busywork, more business
Eliminate manual effort and save time by automating repetitive, mundane tasks. Improve productivity, increase adoption, and raise team morale.
POWERED BY FREDDY AI
AI-powered assistance and insights
Freddy AI makes work smarter and easier, helping you around the clock: highlighting the best leads and deals, offering insights, and even writing emails. Stay a step ahead with Freddy AI.
freshsales suite
Get sales and marketing on the same page
Bring everything together in one complete CRM solution with a single source of truth for each customer’s journey. Share context, customize communications, and drive revenue together.
FIND MORE OPPORTUNITIES
Attract the best leads. Generate 10X more opportunities.
Attract visitors, convert them into leads, run campaigns, and turn your website into a lead generation machine.
TOP FEATURES
- Create landing pages in minutes. Monitor and understand visitor intent.
- Understand visitor intent. Track page visits and even actions on your site.
- Chat in real-time with website visitors using AI-powered chatbots
- Tailor email campaigns and generate cost-effective leads for sales
ENGAGE CONTEXTUALLY
Deliver personalized experiences at scale. Improve lead engagement.
Build tailored campaigns and optimize them with real-time data for better engagement.
TOP FEATURES
- Get a 360° view of a customer. Capture all customer interactions in one place.
- Freddy AI identifies your best leads - the ones that are most likely to convert
- Set up welcome emails or personalized journeys based on actions
- Communicate across Phone, Email, WhatsApp, Chat
CLOSE DEALS FASTER
Drive deals to closure, faster. Improve sales conversions by 50%.
Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue with multi-touch attribution.
TOP FEATURES
- Improve revenue predictability with Dynamic Forecasting
- Find the best deals to close with AI-based Deal Insights
- Collaborate on Slack across departments to close deals faster
NURTURE CUSTOMER RELATIONSHIPS
Develop nurture campaigns that delight customers. Increase repeat purchases by over 50%.
Nurture leads along the funnel with targeted campaigns, support customers with educational content, and build deeper relationships.
TOP FEATURES
- Design multichannel nurture campaigns and target customers via emails, SMS, WhatsApp, and chat
- Send transactional emails to customers to upsell and cross-sell
- Get a breakdown of campaign analytics for a holistic understanding of your market and audience




