Customer Service Plans

Growth

Ticketing, customer portal, reports and more. Ideal for small businesses that want to offer intuitive, industry-leading support.

  • €14.25
    €14.25

    OUR RETAIL PRICE

  • €15
    €15

    retail price *RRP

/per agent/per month, billed annually. 14-day free trial included.

Pro

Everything in Growth plus customized support portals, custom objects, advanced ticketing, custom reporting, and different routing mechanisms.
  • €46.55
    €46.55

    OUR RETAIL PRICE

  • €49
    €49

    retail price *RRP

/per agent/per month, billed annually. 14-day free trial included.

  • SPECIAL BUNDLE

Pro + AI Copilot

Get all the benefits of the Pro plan and the Freddy AI Copilot add-on bundled together.

  • €74.10
    €74.10

    OUR RETAIL PRICE

  • €78
    €78

    retail price *RRP

/per agent/per month, billed annually. 14-day free trial included.

Enterprise

Everything in Pro plus audit logs, approval workflows, skills-based assignments, additional security features, and more.

  • €75.05
    €75.05

    OUR RETAIL PRICE

  • €79
    €79

    retail price *RRP

/per agent/per month, billed annually. 14-day free trial included.

Growth

Omnichannel engagement, intelligent chatbots and robust ticketing across web, SMS, messaging and email.

  • €27.55
    €27.55

    OUR RETAIL PRICE

  • €29
    €29

    retail price *RRP

/per agent/per month, billed annually. 14-day free trial included.

  • MOST POPULAR

Pro

Everything in Growth plus customized support portals, custom objects, advanced ticketing, custom reporting and more.

  • €65.55
    €65.55

    OUR RETAIL PRICE

  • €69
    €69

    retail price *RRP

/per agent/per month, billed annually. 14-day free trial included.

Enterprise

Everything in Pro plus audit logs, approval workflows, skills-based assignments, additional security features and more.

  • €103.55
    €103.55

    OUR RETAIL PRICE

  • €109
    €109

    retail price *RRP

/per agent/per month, billed annually. 14-day free trial included.

Growth

Website live chat, email, and a unified agent workspace. Everything in Free plan plus WhatsApp, Facebook Messenger and more, with real-time dashboards.
  • €18.05
    €18.05

    OUR RETAIL PRICE

  • €19
    €19

    retail price *RRP

/per agent/per month, billed annually. 14-day free trial included.

  • MOST POPULAR

Pro

Everything in Growth plus custom dashboards, effective routing mechanisms and multiple SLA policies.

  • €46.55
    €46.55

    OUR RETAIL PRICE

  • €49
    €49

    retail price *RRP

/per agent/per month, billed annually. 14-day free trial included.

Enterprise

Everything in Pro plus skills-based assignments, additional security features and more.

  • €75.05
    €75.05

    OUR RETAIL PRICE

  • €79
    €79

    retail price *RRP

/per agent/per month, billed annually. 14-day free trial included.

Looking for a tailored solution?

Our sales team is ready to help you find the perfect plan..